CARING
YOUR LOVING ONE
OUR SERVICES
Our housemaid and caregiver service provides comprehensive and compassionate support tailored to your needs. Our caregivers, who are highly trained and hold nursing diplomas, offer exceptional personal care, assisting with daily activities and medical needs. Together, they create a nurturing and comfortable environment, bringing peace of mind and enhancing your quality of life.
Welcome to Maid Lanka's FAQ section. Here, you can find answers to common questions about our services and how to make the most of your experience with us.
01
How do I find a reliable caregiver or Maid through Maid Lanka?
At Maid Lanka, we have a rigorous vetting process to ensure that all caregivers in our network are reliable and trustworthy. You can browse through our extensive database of caregivers or Maid and read their profiles to find the best match for your needs.
02
What are the payment options and how does the caregiver billing work?
We offer flexible payment options to make it convenient for you. Once you've selected a caregiver, you can discuss the payment details directly with our officers. Maid Lanka handle the billing between you and the caregiver or Maid.
03
Is my payment secure when I hire a caregiver through Maid Lanka?
Absolutely. We prioritize the security of all transactions made through our platform. You can have peace of mind knowing that your payment details are safe and protected.
04
What is the process for requesting a refund?
If you encounter any issues with the caregiver or Maid services, please reach out to us with the details. We will assess the situation and assist you in the refund process according to our agreement policies.